Parking availability last updated at 21 Jan 2022, 23:23
Seamless accessibility from all main arterial motorway routes, Sylvia Park has four easy access entrances off Mt Wellington Highway, and Waipuna Road. There are over 5,000 FREE carpark spaces for shoppers, conveniently located in and around the centre, with time limits ranging from 90 minutes to 240 minutes. Accessible and parental parking spaces are also available – all within a secure and patrol controlled environment.
Staying for longer than the car park time limit allows?
Our car parks are monitored by our friends at Parking Enforcement Services to make sure parks are being used by our customers. If you need extra time to enjoy Sylvia Park just give us a call on +64 9 570 3777, or pop past our customer service desk and let our friendly team know, and they’ll make sure to take down your number plate so you don’t get a parking ticket!
What do I do if I have received a parking ticket?
Eek! While it’s never the intention of Parking Enforcement Services to ticket you while you’re spending time at Sylvia Park, if you haven’t informed our Customer Service Team that you’ll be parking longer than the car park allows, you might get a ticket.
If this happens, please refer to the details on the back of your parking ticket to see how to pay or appeal your ticket.
Dedicated mobility car parking is available near the entrances to Sylvia Park. These carpark spaces are available to vehicles clearly displaying a valid mobility permit.
Our mobility parks are located by all of our main entrances to the centre; Car park 5 ground level, Car park 5 level 1, Car park 5 level 2, Car park 7a, Car park 9, Car park 10 and Car park 1 ground level.
Undercover mobility parks can be found in carpark 1, 2, 4 and 5.
Electric vehicle (EV) charging stations can be found at the following locations on the ground floor:
- Car park 1, Level 1 | (Type 1 + 2 chargers)
- Car park 2, Ground Floor | (Type 1 + 2 chargers)
- Car park 5 & 8, Ground Floor | (Type 1 charger)
Plug in your electric vehicle and charge while you shop and all for FREE.
Tesla Superchargers are also available in Car Park 5, level 3 for you to plug in and charge up your Tesla while you grab a bite to eat or shop up a storm.
A free eBike / eScooter lock dock & recharge station is also available and is located opposite the railway station (near Japanmart). Download the Bikeeapp at lockydock.co.nz to use this station. To recharge, BYO charger.
Bus stops are located within the grounds of Sylvia Park on the internal ring road under the flyover, closest to Mt Wellington Highway.
Our Customer Service Desk team can assist you with bus timetables, alternatively they can be found at www.at.govt.nz.
Situated on the Eastern Train Line, Sylvia Park’s purpose built train station has commuter services between Britomart and Manukau via Glen Innes.
The train station is located on the eastern side of the Centre, near Japan Mart. Train timetables are available at the Customer Service Desk, alternatively they can be found at www.at.govt.nz.
Bike racks are located near most entrances around the outside of the centre.
Sylvia Park is handy to many dedicated cycle ways.
For more information visit www.at.govt.nz.
Sylvia Park has two permanent taxi stands:
- adjacent to the Countdown entry off Mt Wellington Highway
- upper deck of the PAK’n SAVE carpark
After 6pm an extra taxi stand is available near the Dining Lane.
Contact us and feedback
Sylvia Park Contact
+64 9 570 3777
Short Term Leasing
+64 21 2993634
+64 9 359 6114
+64 22 617 2537
+64 9 359 4072
+64 21 334 371