Customer service desk
Our friendly Customer Service Desk team are here to help you. The desk is open during normal trading hours and is located on the ground level opposite Lovisa and next to the car park lifts.
Our team can provide you with a wide range of helpful information including Gift Card sales, the loan of wheelchairs and pushchairs and assist with lost property.
Phone enquiries are welcome on +64 7 839 8563.
Alternatively you are welcome to contact us through our website here or on our Facebook page HERE.
Our parent rooms are child friendly spaces designed for your convenience. They are equipped with microwaves, bottle warmers, change tables and screened seated areas for your feeding privacy. All parents and caregivers are welcome.
Parent rooms are located:
- in the amenities area down the corridor next to the Customer Service desk (this Parent room has a toddler toilet)
- in the amenities area down the corridor next to ProfessioNail
We're breastfeeding friendly!
Please feel free to breastfeed your baby anywhere in the Centre, however, if you’d like somewhere more private we welcome you to use our parent rooms.
See parking options and prices here.
Kiwi Property’s sustainability programme has been operating for more than 16 years and is an important part of our value proposition.
Like many companies, when we embarked on our sustainability programme, we started with a focus on implementing environmental initiatives that would reduce operating costs and allow us to tread more lightly on this planet.
Today, we deliver for our stakeholders by taking a holistic approach to investment management, with a focus on commitments across people, plant and profit.
Centre Place has 6 EV chargers available which you can use FREE of charge for up to two hours – these are located on Level 1B of the Centre Place Carpark, which can be accessed via Bryce Street.
We have Type 1 and Type 2 chargers available for use.
We are also proud to have recently installed 10 eBike chargers which are available for you to use for FREE! These chargers are located in front of the Moochi store, on the corner of Ward St and Worley Place.
Just bring along your own charging cable, lock your bike in and you’re good to go!
Accessible and Parents' Parking
Giving all of our customers the opportunity to shop, dine and be entertained is important to us. We have a separate accessible bathroom in each of our toilet areas, as well as dedicated accessibility parks.
Our accessible parks are located by all of our main entrances to the centre, including 2A, 3A, 4A, 5A, 6A levels in our Centre Place carpark building, which all have lift access.
Cars parked in clearly marked accessible parks without an appropriate permit are liable to be ticketed.
You can find parent parks on levels 2A and 3A.
We have free KiwiWifi available for you to use while visiting the centre. Simply find “KiwiWIFI” on your available WiFi networks and hop right in.