Alert Level 2

With the move to Alert Level 2 The Plaza is now open.

During this period hours of individual retailers may vary so if you are coming to visit a particular store we recommend that you check their hours HERE.

Customer service desk

Our friendly customer service desk is located at the base of the travelator, near the Foodcourt and is open during normal trading hours.

Our team can provide you with a wide range of helpful information, including Gift Card sales and carparking assistance.

Phone enquiries are welcome on +64 6 358 1989.

Alternatively you are welcome to contact us through our website here or on our Facebook page.

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Parents' rooms

Our Parents’ Rooms are child friendly spaces designed for your parental convenience. They are equipped with microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy. All parents and caregivers are welcome.

Parent rooms are located:

  • near the Foodcourt, beside Tank
  • opposite Farmers, between Stevens and Laser Clinics
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We're breastfeeding friendly!

Please feel free to breastfeed your baby anywhere in the centre, however, if you’d like somewhere more private, we welcome you to use our parents’ rooms.


Our toilets are located:

  • near the Foodcourt, beside Tank
  • opposite Farmers, between Stevens and Laser Clinics

Both toilet locations have accessible toilets.

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Sustainability and EV charging

Doing what’s right in sustainability is important to us.

Plug in your electric vehicle and charge for FREE while you shop.

Four electric vehicle (EV) charging stations are available at The Plaza. Located in the Ferguson Street carpark, next to the food court entrance.

Also available on site are four Tesla electronic car supercharge stations. These are located on the ground floor of the Ferguson street carpark, next to the upper level ramp.

See what we’re doing in sustainability here.

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Accessible, 65+ and Parents' Parking

Giving all of our customers the opportunity to shop, dine and be entertained is important to us. We have a separate accessible bathroom in each of our toilet areas, as well as dedicated accessibility parks.

Our accessible parks are located on the ground and 1st floor levels of both of our carparks.
Parents’ parks are on the 1st floor of the Ferguson st carpark, with entry from Ferguson or Fitzherbert Streets.

Cars parked in clearly marked accessible parks without an appropriate permit are liable to be ticketed.

For more information about parking and transport, click here

Free KiwiWiFi

We have free KiwiWifi available for you to use while visiting the centre. Simply find “KiwiWIFI” on your available WiFi networks and hop right in.

Terms of use apply.