From Saturday 28 November, Santa will be stopping over at The Plaza, before he returns back to the North Pole on Christmas Eve.

He’ll be located in Centre Court outisde Columbus Coffee and every child that visits him will receive a FREE* book, ‘Slinky Malinki’s Christmas Crackers’ by New Zealand author, Lynley Dodd. If you would like to have a photo with Santa, the team from Santa Magic will be able to help you. Photos start from just $16.

A visit with Santa

This year our queue for Santa is “virtual”, so you can hold your place in line whilst you continue to shop.

When you arrive to see Santa, scan the QR code at the entrance to the set and register with your contact details. Our Santa team will reply to you to confirm your place in the queue. We will then text you again when it is your turn to visit with Santa.

No problem if you do not have a mobile device or are unable to scan the QR code; our Santa team on-site will be able to book a place in the queue for you.

For your visit with Santa there will be lots of places where you and your family can sit and you’ll see extra elves ensuring that everything is clean and ready-to-go between each family. Our Santa team will guide you through your visit.

Santa needs to take breaks throughout the day to feed his reindeer, so if you visit during the hours he is in residence and he’s not there, he won’t be too far away.

Santa’s hours of residence are:

Dates: Saturday 28 November – Saturday 12 December

Times:  10am – 1pm, weekends & late nights until 4pm

Dates: Sunday 6 December

Times: 10am – 2pm

Dates: Monday 14 December – Wednesday 16 December

Times: 10am – 4pm

Dates: Thursday 17 December – Wednesday 23 December

Times: 10am – 6pm

Date:    Thursday 24 December

Times: 10am – 4pm


Sensitive Santa

Sensitive to bright lights, noise and crowds? We can offer you a visit with Santa outside The Plaza’s normal hours of trade, when the centre is quiet, the lights are dimmed and the music is off.

When: 8.30am – 10am,  29 November 2020. Bookings essential, spaces limited.



*Available while stocks last. One book per child.

 Santa Terms & Conditions here.


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