21 November 2020

Our retailers are the heart of The Base. They keep the wheels churning, cogs cogging and pumps pumping - we’d be lost without them.

Collage of awesome people

To acknowledge this, we’ve launched an awesome campaign to thank them for their amazing work. Each month a retailer will be recognised for the exceptional experiences they are giving their customers.

This is where you come in. We need you to tell us who deserves to be rewarded.

Had an exceptional experience recently? You could win a $50 gift card for you and another for the store or employee that you nominate. We read every entry and pick a new winner each month, so make sure you give us as much detail as possible!


Last month’s winner

Kalani from Farmers nominated by Jasrayman:

“I wanted three eyeshadow palettes of the same shade but they were out of stock in Hamilton. Kalani managed to get them transferred from three different stores and sorted before the ‘buy two and get the third free’ deal expired. All other team members gave up and the stores I requested transfers from didn’t even care to reply back. Kalani is a star and deserves appreciation and reward for her customer service – which I’d call extreme customer care!”