07 September 2021

In line with government requirements, The Base will operate under COVID-19 Level 3 restrictions from 12am on Monday 4 October 2021 until advised otherwise. 

Due to the implementation of Covid-19 Alert Level 3, The Base is now closed for all but essential services and for contactless delivery/click & collect as listed below.

Essential Services

Via Main Te Awa entry (between Westpac and BNZ):

Spark: Open for emergency fulfillment by appointment only, visit for details


Via Gloria Jeans/Paper Plus entry (Te Rapa Road side of the centre):

Waikato DHB COVID Vaccination Centre: Open by appointment only, visit or 0800 28 29 26 for info and appointments


Dedicated external access is available to the below

Chemist Warehouse:  Open 8am-10pm daily

New Save Asian Supermarket:  Open 9am-7pm daily

Petstock:  Open for online and contactless sales only, phone store for details – 07 847 3433

NZ Post Box lobby:  24/7

Westpac Bank: Open Wednesdays and Fridays from 10am-1pm for limited critical services only

Kiwibank: Opening hours TBC, check bank website for info

ASB Bank: Open Tuesdays and Thursdays 10am-2pm, priority hour for elderly/vulnerable customers 9am-10am

ANZ Bank: Open Tuesdays and Thursdays 10am-12pm


Westpac ATM  24/7

BNZ ATM  24/7

Kiwibank ATM 24/7

ASB ATM 24/7

ANZ ATM 24/7


There is no access to toilets within the centre (including playground, The Base Outlet and those near Nandos) and you are only allowed to access the centre via the access points described above to visit the essential services listed. When you are visiting these essential services please practice social distancing (details of what this involves can be found at, be kind and look after each other.

Look after yourselves and others and best wishes to you and your family during these difficult times.



Individual retailers may offer Click & Collect services and this list will be updated as retailers advise us of their intentions. Please reach out to individual stores for hours, offer details and click & collect instructions. Find their contact details HERE

Te Awa – Contactless Click & Collect pickup from OUTSIDE main entrance (between Westpac and BNZ):

  • Glassons
  • Paper Plus
  • Hype
  • Skechers
  • Sense & Wonder
  • Lush
  • Decjuba
  • Strandbags
  • 2degrees
  • Michael Hill
  • Hartleys
  • Hallensteins
  • Vodafone

Stores with dedicated external access:  Contactless Click & Collect pickup from OUTSIDE store entrances:

  • Gloria Jeans Coffee
  • LJS
  • St Pierres Sushi
  • Golf Warehouse
  • Citta Design
  • Skechers Outlet
  • Avanti Plus
  • Tonic Health
  • Shamiana
  • Subway
  • EB Games

Under government regulations, there is no public access to toilets within the centre (including playground, The Base Outlet and those near Nandos)