REWARDING THE EXCEPTIONAL

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Date and time

Fri 1 June 2018 - Sun 31 March 2019
6:00 am - 7:00 am

Location

Description

We know that our retailers are the heart of The Base so we've launched a campaign to thank them for their amazing work.

Do you know an exceptional store or team member? Vote for them each month, and they might win a gift card - as will you!

VOTE NOW

 

Last month's winner

The Baby Factory, nominated by Hannah

I've always had amazing service from the team at Baby Factory Te Rapa - but my last 2 visits have been extra special and I'd love to tell you why! My little 7 month old has out grown her capsule and I was on the search for a new car seat. I had a small amount knowledge of what seat spec's I wanted, and started looking around. (I wish I knew the names of the staff members - unfortunately I do not) On my first visit, I was approached by a friendly staff member, who was very informative and knowledgeable - her friendly attitude was awesome and she gave me the quote, etc I needed. I returned today and was met by another friendly, positive staff member. She grabbed the car seat from storage for me, and took the time to show me on a model how to install it. She told me if I have any issues and I don't mind checking the install to make sure it's okay. Not only that, after the purchase was made she offered (and carried) the car seat all the way to my vehicle. She went above and beyond the call of service, and as someone who has worked in customer service and management for a very long time I really do appreciate the extra effort to go that extra mile! Well done Baby Factory Te Rapa, hope some good comes to you all from this feedback!

Date and time

Fri 1 June 2018 - Sun 31 March 2019
6:00 am - 7:00 am

Location

Price

Free