We have over 3,000 free car parks, including 514 covered basement parks directly under Te Awa with direct access to the mall via escalator, travellator, lifts and stairs. Parking is security-monitored and there are no time limits.
Our car parks are monitored by our friends at Parking Enforcement Services (PES) to make sure parks are being used by our customers only.
What do I do if I have received a parking ticket?
Eek! While it’s never the intention of PES to ticket you while you’re spending time at The Base, if they believe you’re not shopping, dining or visiting The Base, you might get a ticket. Please refer to the details on the back of your parking ticket to see how to pay or appeal your ticket. You can also click here to visit PES’s website.
Preferential parking is provided around the site for 65+ shoppers, parents with prams and accessibility pass holders. These parks and clearly marked and are indicated in our basement carpark with a blue light overhead.
Find accessibility parks in the following locations:
- Near mall entrances in the basement carpark (look for blue lights overhead)
- Outside: Gloria Jeans, Farmers, Number 1 Shoes, Mac Pac, The Warehouse, Sports Safari, Kiwi Bank, Briscoes, ASB, AMI, Heathcotes, Citta Design and beside the playground.
We’re also home to the first Tesla electronic car Supercharger station so you can stay charged while you’re on the road. Find the Tesla charging station at the northern end of the basement carpark, near the lifts.
Situated on the corner of Te Rapa Road and Wairere Drive, The Base is easy to access from all directions and is the gateway to Hamilton from the North. Two entrances on Te Rapa Road and a third on Te Kowhai Road make access easy.
Bus Services: The Busit Bus Hub is located at the northern end of The Base, near Citta Design. A wide range of services are available, visit www.busit.co.nz for routes and timetables or speak to our Customer Service Desk staff for timetable assistance.
Free Shuttle Thursday – Sunday from 11.45am – close: Any park on the site is a great park with our free shuttle service. Our eco-friendly shuttle circuits the site and will take you – and your shopping – to and from your car. Visit the Customer Service Desk at Te Awa or phone our staff on 07 847 9450 to request a pick up.
A taxi pickup zone is available at the main entrance of Te Awa.
Ask Customer Service to phone your preferred taxi company for a pickup.
Bike racks are located close to most entrances and throughout external areas.
Contact us and feedback
The Base Contact
07 847 9450
Short Term Leasing
+64 21 885 973
+64 9 359 4072
+64 21 334 371
+64 9 359 6180
+64 21 899 743
+64 9 359 4062
+64 21 243 6432