COVID-19 UPDATE | SYLVIA PARK

As of midday Friday 12 March 2021 New Zealand has now moved to Alert Level 1.

Centre Trading Hours

• Centre trading hours will return to normal. The trading hours for the centre can be found HERE.
• Individual store hours may vary so if you are coming to visit a particular store then you might want to check their hours HERE.

Management of customer numbers

• Under Alert Level 1 there are no limits on customer numbers within the centre or within a store.

Customer wellbeing

• At Sylvia Park, keeping our shoppers, community and staff safe is our priority.
• We will continue to make hand sanitiser available for customers at key locations across the centre.
• If you are feeling unwell or have any COVID-19 or flu-like symptoms we ask you to please stay home.
• We will continue to follow Ministry of Health guidelines and we encourage workers and shoppers at Sylvia Park to contact the Ministry of Health’s Healthline 0800 358 5453 for COVID-19 advice and information.

Contact Tracing

• The centre has displayed, at key entrances and the customer service desk, the official QR code for use with the Ministry of Health’s Covid Tracer app.
• Some stores will also have the official QR code displayed.
• You can find out more about the Ministry of Health Covid Tracer app at https://covid19.govt.nz/covid-19/how-were-uniting/keep-track-of-where-youve-been/

Playspaces and rest areas

• Playspaces will reopen and internal centre rest areas will be put back in place.

Food court

• The food court will return to full capacity and contact tracing is no longer required.

Customer Service Desk

• Equipment hire will resume.
• Gift cards will be available for purchase either at the customer service desk using contactless eftpos systems, or online HERE.

Cleaning

• Cleaners will continue to undertake a rigorous hospital-grade cleaning, hygiene and sanitisation regime, with particular focus on high-touchpoint surfaces such as bathrooms.

Golden Rules for Level 1

www.covid-19.co.nz offers the following 10 golden rules for everyone at Alert Level 1:

• If you’re sick, stay home
• If you have cold or flu symptoms, call your doctor or Healthline and get tested
• Wash your hands, wash your hands, wash your hands
• Sneeze or cough into your elbow, and disinfect shared surfaces
• Self-isolate immediately if told to do so by authorities
• If you have underlying health conditions, talk with your GP about precautions
• Keep track of where you’ve been to help with contact tracing
• Businesses should help by displaying the Ministry of Health QR code
• Stay vigilant – be ready to step up alert levels if needed
• Be kind to others and to yourself