Great news Kiwi shoppers! After 11 months of self-isolation with Mrs Claus up at the North Pole, Santa’s coming back to Northlands.

From Saturday 27 November, Santa will be stopping over at Northlands, before he returns back to the North Pole on Christmas Eve.

He’ll be located at Centre Court, near Vodafone and BNZ and every child that visits him will receive a FREE* book, ‘Santa is coming to New Zealand’ by author, Steve Smallman. If you would like to have a photo with Santa, the team from Santa Magic will be able to help you. Photos start from just $17.

At Northlands, keeping our shoppers, community and staff safe is our priority. In line with health and government advice, a visit to Santa will be a little different this year.

Santa visits and photos are running as a close proximity service this year and My Vaccine Passes will be required for all visitors aged 12 and over, to access the area including the photo selection and purchase service once we move into the Traffic Light system on Friday 3rd December.


What a visit with Santa at Northlands is like

Like everyone, Santa’s had to learn a few new tricks this year to keep himself and those around him safe.

  • To stay on the ‘Nice’ list, visitors to Santa’s grotto will need to scan the Covid Tracer QR code for the Santa Experience at Northlands and then scan the next QR code to register for a virtual queue.
  • Developed by his finest Elf coders, Santa’s virtual queueing system means you don’t need to wait around in line to visit. Smart aye? Once you register you will receive a text message with an estimated wait time so you can head away and grab a coffee or cross some of things off your Christmas list.
  • When it’s your turn to visit Santa, you will receive a text asking you to return to the Santa Experience. On your return our team will check you in. We ask that you wait at the marked queuing points till you are invited to visit Santa.
  • The Santa Experience is operating as a close contact business which means we need to work according to the guidelines that have been given for this kind of activity. Just like a visit to a hairdresser/barber or beautician you need to provide proof of vaccination for all visitors 12 and over. As part of the check in process our team will scan the Covid Pass for all visitors 12 and over before confirming your check in.
  • You will notice that all our team, including Santa, will be wearing masks. So far, there have been zero cases recorded at the North Pole and Santa would like to keep it that way! All those over 12 will need to wear a mask when they visit Santa but it can be removed briefly to take your photo with Santa
  • For your visit with Santa there will be lots of places where you and your family can sit and you’ll see extra elves ensuring that everything is clean and ready-to-go between each family. Our Santa team will guide you through your visit. Santa can’t gives hugs this year but nobody gives a more festive elbow bump than the man in red.

And a reminder that Santa needs to take breaks throughout the day to feed his reindeer, so if you visit during the hours he is in residence and he’s not there, he won’t be too far away.
We have developed a FAQ if you have any questions about your visit to Santa this year. To see these click here

*Available while stocks last. One book per child.


Santa’s hours of residence are:

Dates: Saturday 27 November – Sunday 28 November
Times: 10am – 4pm

Dates: Monday 29 November – Sunday 12 December
Times: 10am – 1pm weekdays, Saturday 9am – 4pm, and Sunday 10am – 4pm

Dates: Monday 13 December – Wednesday 15 December
Times: 10am – 4pm

Dates: Thursday 16 December – Thursday 23 December
Times: 10am – 6pm weekdays, 9am – 6pm weekends

Date: Friday 24 December
Times: 10am – 4pm

Santa Terms & Conditions here.

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